{"id":5926,"date":"2025-03-19T22:56:25","date_gmt":"2025-03-19T22:56:25","guid":{"rendered":"https:\/\/identia.digital\/property\/?p=5926"},"modified":"2025-03-19T23:05:29","modified_gmt":"2025-03-19T23:05:29","slug":"handling-emergency-tenant-calls","status":"publish","type":"post","link":"https:\/\/identia.digital\/property\/handling-emergency-tenant-calls\/","title":{"rendered":"Handling Emergency Tenant Calls!"},"content":{"rendered":"<h1 data-pm-slice=\"1 1 []\"><img decoding=\"async\" class=\"size-medium wp-image-5940 aligncenter\" src=\"https:\/\/identia.digital\/property\/wp-content\/uploads\/2025\/03\/be-prepared-1-300x164.jpg\" alt=\"\" width=\"300\" height=\"164\" srcset=\"https:\/\/identia.digital\/property\/wp-content\/uploads\/2025\/03\/be-prepared-1-300x164.jpg 300w, https:\/\/identia.digital\/property\/wp-content\/uploads\/2025\/03\/be-prepared-1.jpg 640w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/h1>\n<h1 data-pm-slice=\"1 1 []\"><strong>What Do I Do In Case of&#8230;<\/strong><strong> a Guide for New Landlords<\/strong><\/h1>\n<p>&nbsp;<\/p>\n<p>If you\u2019re just starting out as a landlord, you know that unexpected repairs are inevitable. No one enjoys receiving a 2 a.m. call about a leaking pipe or a power outage. This is why many landlords choose to hire a property manager. Whether you manage your property yourself or delegate to a professional, you must be prepared for emergencies. Here\u2019s how to handle some of the most common urgent situations. <a href=\"https:\/\/identia.digital\/property\">True Property Management<\/a> is for you!<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"size-medium wp-image-5932 aligncenter\" src=\"https:\/\/identia.digital\/property\/wp-content\/uploads\/2025\/03\/Gas-Leaks-Image-of-Gas-Pipe-Blowing-Steam-scaled-1-300x225.webp\" alt=\"\" width=\"300\" height=\"225\" srcset=\"https:\/\/identia.digital\/property\/wp-content\/uploads\/2025\/03\/Gas-Leaks-Image-of-Gas-Pipe-Blowing-Steam-scaled-1-300x225.webp 300w, https:\/\/identia.digital\/property\/wp-content\/uploads\/2025\/03\/Gas-Leaks-Image-of-Gas-Pipe-Blowing-Steam-scaled-1-1024x768.webp 1024w, https:\/\/identia.digital\/property\/wp-content\/uploads\/2025\/03\/Gas-Leaks-Image-of-Gas-Pipe-Blowing-Steam-scaled-1-768x576.webp 768w, https:\/\/identia.digital\/property\/wp-content\/uploads\/2025\/03\/Gas-Leaks-Image-of-Gas-Pipe-Blowing-Steam-scaled-1-1536x1152.webp 1536w, https:\/\/identia.digital\/property\/wp-content\/uploads\/2025\/03\/Gas-Leaks-Image-of-Gas-Pipe-Blowing-Steam-scaled-1-2048x1536.webp 2048w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<h1><strong>Gas Leaks: Act Fast!<\/strong><\/h1>\n<p>A gas leak is a serious issue that requires immediate attention. California law mandates carbon monoxide detectors on each level of a home, but accidents can still happen. If a tenant suspects a gas leak, their first step should be to call the gas company. Ensure they have the emergency contact information readily available to prevent dangerous delays.<\/p>\n<p><img decoding=\"async\" class=\"size-medium wp-image-5931 aligncenter\" src=\"https:\/\/identia.digital\/property\/wp-content\/uploads\/2025\/03\/240702-thompson-fire-2-se-1153a-564da0-300x200.webp\" alt=\"\" width=\"300\" height=\"200\" srcset=\"https:\/\/identia.digital\/property\/wp-content\/uploads\/2025\/03\/240702-thompson-fire-2-se-1153a-564da0-300x200.webp 300w, https:\/\/identia.digital\/property\/wp-content\/uploads\/2025\/03\/240702-thompson-fire-2-se-1153a-564da0.webp 760w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<h1><strong>Fire: Stop, Drop and Roll<\/strong><\/h1>\n<p>While rare, fires do occur. We\u2019ve seen situations where a tenant leaves a burner on, places a plastic cutting board in the broiler, or, tragically, is impacted by a wildfire. Regardless of the cause, the priority is ensuring everyone exits safely. Establish a fire escape plan with clearly marked routes and educate your tenants on emergency procedures.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-5930 aligncenter\" src=\"https:\/\/identia.digital\/property\/wp-content\/uploads\/2025\/03\/power-outage-map-CA-300x158.jpg\" alt=\"\" width=\"300\" height=\"158\" srcset=\"https:\/\/identia.digital\/property\/wp-content\/uploads\/2025\/03\/power-outage-map-CA-300x158.jpg 300w, https:\/\/identia.digital\/property\/wp-content\/uploads\/2025\/03\/power-outage-map-CA-1024x538.jpg 1024w, https:\/\/identia.digital\/property\/wp-content\/uploads\/2025\/03\/power-outage-map-CA-768x403.jpg 768w, https:\/\/identia.digital\/property\/wp-content\/uploads\/2025\/03\/power-outage-map-CA.jpg 1200w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<h1><strong>Power Outages: Managing Tenant Expectations<\/strong><\/h1>\n<p>Every landlord will experience a power outage call at some point. If it\u2019s due to extreme heat in Southern California, there may be little you can do. However, if the outage is unexpected, tenants should contact the power company immediately. Ensure they have the number on hand to report the issue quickly and minimize disruption.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-5929 aligncenter\" src=\"https:\/\/identia.digital\/property\/wp-content\/uploads\/2025\/03\/WaterDamageResto2-300x183.jpg\" alt=\"\" width=\"300\" height=\"183\" srcset=\"https:\/\/identia.digital\/property\/wp-content\/uploads\/2025\/03\/WaterDamageResto2-300x183.jpg 300w, https:\/\/identia.digital\/property\/wp-content\/uploads\/2025\/03\/WaterDamageResto2-768x468.jpg 768w, https:\/\/identia.digital\/property\/wp-content\/uploads\/2025\/03\/WaterDamageResto2.jpg 1025w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<h1><strong>Water Leaks: Preventing Costly Damage<\/strong><\/h1>\n<p>Water damage can escalate quickly, leading to mold issues and expensive repairs. Tenants should know where the main water shut-off valve is so they can stop a leak before it worsens. Regularly inspect older roofs and clean out gutters to prevent water-related disasters. A small preventative investment can save you thousands in restoration costs.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-5928 aligncenter\" src=\"https:\/\/identia.digital\/property\/wp-content\/uploads\/2025\/03\/residentialHVAC-1-scaled-1-300x167.jpg\" alt=\"\" width=\"300\" height=\"167\" srcset=\"https:\/\/identia.digital\/property\/wp-content\/uploads\/2025\/03\/residentialHVAC-1-scaled-1-300x167.jpg 300w, https:\/\/identia.digital\/property\/wp-content\/uploads\/2025\/03\/residentialHVAC-1-scaled-1-1024x571.jpg 1024w, https:\/\/identia.digital\/property\/wp-content\/uploads\/2025\/03\/residentialHVAC-1-scaled-1-768x428.jpg 768w, https:\/\/identia.digital\/property\/wp-content\/uploads\/2025\/03\/residentialHVAC-1-scaled-1-1536x857.jpg 1536w, https:\/\/identia.digital\/property\/wp-content\/uploads\/2025\/03\/residentialHVAC-1-scaled-1-2048x1142.jpg 2048w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<h1><strong>HVAC Breakdowns: A Common Summer Nightmare<\/strong><\/h1>\n<p>One of the most frequent complaints landlords receive is about air conditioning failures\u2014often during a heat wave. Many HVAC issues stem from tenants neglecting to change filters. Educate your tenants on the importance of regular filter replacement to keep the system running efficiently and reduce the likelihood of costly breakdowns.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-5715 aligncenter\" src=\"https:\/\/identia.digital\/property\/wp-content\/uploads\/2025\/01\/TruePropertyManagement31-300x87.jpg\" alt=\"\" width=\"300\" height=\"87\" srcset=\"https:\/\/identia.digital\/property\/wp-content\/uploads\/2025\/01\/TruePropertyManagement31-300x87.jpg 300w, https:\/\/identia.digital\/property\/wp-content\/uploads\/2025\/01\/TruePropertyManagement31-1024x297.jpg 1024w, https:\/\/identia.digital\/property\/wp-content\/uploads\/2025\/01\/TruePropertyManagement31-768x223.jpg 768w, https:\/\/identia.digital\/property\/wp-content\/uploads\/2025\/01\/TruePropertyManagement31-1536x446.jpg 1536w, https:\/\/identia.digital\/property\/wp-content\/uploads\/2025\/01\/TruePropertyManagement31-2048x594.jpg 2048w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<h1><strong>Let True Property Management Handle the Stress<\/strong><\/h1>\n<p>If you\u2019re tired of taking tenant calls or want to avoid the headaches altogether, <a href=\"https:\/\/identia.digital\/property\">True Property Management<\/a> is here to help. We handle 2 a.m. emergencies, calm frustrated tenants, and coordinate repairs so you can focus on living your life. Contact us today at (949) 688 7705 to learn how we can simplify property management for you!<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-5927 aligncenter\" src=\"https:\/\/identia.digital\/property\/wp-content\/uploads\/2025\/03\/511161743351header141_edit-2_edit_edit_edit-300x147.png\" alt=\"\" width=\"300\" height=\"147\" srcset=\"https:\/\/identia.digital\/property\/wp-content\/uploads\/2025\/03\/511161743351header141_edit-2_edit_edit_edit-300x147.png 300w, https:\/\/identia.digital\/property\/wp-content\/uploads\/2025\/03\/511161743351header141_edit-2_edit_edit_edit-1024x501.png 1024w, https:\/\/identia.digital\/property\/wp-content\/uploads\/2025\/03\/511161743351header141_edit-2_edit_edit_edit-768x376.png 768w, https:\/\/identia.digital\/property\/wp-content\/uploads\/2025\/03\/511161743351header141_edit-2_edit_edit_edit.png 1195w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\">Kurt Galitski<\/p>\n<p style=\"text-align: center;\">Principal, Broker<\/p>\n<p style=\"text-align: center;\">(949) 688 7705 | DRE #: 01348644<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/eco-cards.com\/shanna-cox\/\">Digital Business Card\u00a0 \u00a0<\/a><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.google.com\/maps\/place\/True+Property+Management\/@33.6144828,-117.9328079,17z\/data=!4m14!1m7!3m6!1s0x4006beee105b8a69:0x4981b960ef7ad41!2sTrue+Property+Management!8m2!3d33.6144828!4d-117.930233!16s%2Fg%2F11thvjkc6j!3m5!1s0x4006beee105b8a69:0x4981b960ef7ad41!8m2!3d33.6144828!4d-117.930233!16s%2Fg%2F11thvjkc6j!5m1!1e4?entry=ttu&amp;g_ep=EgoyMDI1MDIwNS4wIKXMDSoASAFQAw%3D%3D\">2919 Newport Blvd, Newport Beach, CA 92663<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>What Do I Do In Case of&#8230; a Guide for New Landlords &nbsp; If you\u2019re just starting out as a landlord, you know that unexpected repairs are inevitable. No one enjoys receiving a 2 a.m. call about a leaking pipe or a power outage. This is why many landlords choose to hire a property manager. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":5939,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[140],"tags":[183,181,184,6,150,26,182,180,11,185],"class_list":["post-5926","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-property-management","tag-fire","tag-how-to","tag-hvac","tag-landlords","tag-newport-beach","tag-orange-county","tag-stressed","tag-tenant-emergencies","tag-true-property-management","tag-water-damage"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.2 (Yoast SEO v26.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Handling Emergency Tenant Calls!<\/title>\n<meta name=\"description\" content=\"Learn how to handle tenant emergencies efficiently with our expert tips. From plumbing disasters to electrical issues, discover best practices for quick response, tenant communication, and property protection.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/identia.digital\/property\/handling-emergency-tenant-calls\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How Do I Handle Tenant Emergencies?\" \/>\n<meta property=\"og:description\" content=\"Learn how to handle tenant emergencies efficiently with our expert tips. From plumbing disasters to electrical issues, discover best practices for quick response, tenant communication, and property protection.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/identia.digital\/property\/handling-emergency-tenant-calls\/\" \/>\n<meta property=\"og:site_name\" content=\"True Property Management\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/TruePropertyManagementOC\/\" \/>\n<meta property=\"article:published_time\" content=\"2025-03-19T22:56:25+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-19T23:05:29+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/identia.digital\/property\/wp-content\/uploads\/2025\/03\/be-prepared.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"640\" \/>\n\t<meta property=\"og:image:height\" content=\"350\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Kurt Galitski\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Kurt Galitski\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/identia.digital\/property\/handling-emergency-tenant-calls\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/identia.digital\/property\/handling-emergency-tenant-calls\/\"},\"author\":{\"name\":\"Kurt Galitski\",\"@id\":\"https:\/\/identia.digital\/property\/#\/schema\/person\/eb2be4a8f93f612245cb923fafafcee0\"},\"headline\":\"Handling Emergency Tenant Calls!\",\"datePublished\":\"2025-03-19T22:56:25+00:00\",\"dateModified\":\"2025-03-19T23:05:29+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/identia.digital\/property\/handling-emergency-tenant-calls\/\"},\"wordCount\":473,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/identia.digital\/property\/#organization\"},\"image\":{\"@id\":\"https:\/\/identia.digital\/property\/handling-emergency-tenant-calls\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/identia.digital\/property\/wp-content\/uploads\/2025\/03\/be-prepared.jpg\",\"keywords\":[\"Fire\",\"How To\",\"Hvac\",\"landlords\",\"Newport Beach\",\"Orange County\",\"Stressed\",\"Tenant Emergencies\",\"TRUE PROPERTY MANAGEMENT\",\"Water Damage\"],\"articleSection\":[\"Property Management\"],\"inLanguage\":\"en\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/identia.digital\/property\/handling-emergency-tenant-calls\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/identia.digital\/property\/handling-emergency-tenant-calls\/\",\"url\":\"https:\/\/identia.digital\/property\/handling-emergency-tenant-calls\/\",\"name\":\"Handling Emergency Tenant Calls!\",\"isPartOf\":{\"@id\":\"https:\/\/identia.digital\/property\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/identia.digital\/property\/handling-emergency-tenant-calls\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/identia.digital\/property\/handling-emergency-tenant-calls\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/identia.digital\/property\/wp-content\/uploads\/2025\/03\/be-prepared.jpg\",\"datePublished\":\"2025-03-19T22:56:25+00:00\",\"dateModified\":\"2025-03-19T23:05:29+00:00\",\"description\":\"Learn how to handle tenant emergencies efficiently with our expert tips. 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